Terms & Conditions

Spoiledbrat are registered with ISIS & SafeBuy

 

These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and Spoiled Brat in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:

Spoiled Brat is a trading name of Spoiled Brat (UK) LTD; a company operated and registered in the UK

Your contract for purchases made through this web site is with Spoiled Brat (UK) LTD.

You agree that e-mail can be used as a long-distance means of communication.

No contract for the sale of any product will subsist between you and Spoiled Brat unless and until Spoiled Brat accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Spoiled Brat sends the e-mail to you (whether or not you receive that e-mail). This confirmation (not request) e-mail amounts to an acceptance by Spoiled Brat of your offer to buy goods from Spoiled Brat or a 3rd party supplier that is engaged on your behalf by Spoiled Brat.

You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

Spoiled Brat will not pass on your personal or credit or debit card details to any third party.

You undertake that all details you provide to Spoiled Brat for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

If there are any changes to the details supplied by you it is your responsibility to inform Spoiled Brat as soon as possible.

• Liability

Spoiled Brat does not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services.

Spoiled Brat will do its best to correct errors and omissions as quickly as practicable after being notified of them.

Spoiled Brat do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Spoiled Brat website or for any products or services purchased from the Spoiled Brat.

Spoiled Brat will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.

All electrical products are covered by a minimum 12 month manufacturer's warranty. If your product develops a fault whilst under warranty, please refer to our returns policy.

• Processing of orders

Credit and Debit cards are debited before items are shipped by Spoiled Brat. All prices include sales taxes (where applicable) unless otherwise stated.

Every purchase you make shall be deemed performed in the United Kingdom. The law of the United Kingdom shall govern every aspect of contractual agreement concerning purchases made from this web site.

Spoiled Brat aim to arrange shipment of all in stock items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. You can keep track of your order status yourself on-line with the order tracking facility on the 'View My Orders' page.

• Delivery/Title/Risk

The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be part-shipped.

Title to any product ordered will pass to you once Spoiled Brat has received payment in full for that product.

If your delivery address is outside of the United Kingdom you maybe subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Spoiled Brat advises each customer to contact their local customs office for further information.

From time to time Spoiled Brat may engage a 3rd party to fulfil orders, a contract for the sale of these products will be made between the 3rd party supplier and yourself.

Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

• Discount Codes

Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

Unfortunately we are unable to amend your order if a discount code was not originally applied at checkout.

• PRE-ORDER POLICY:

When you preorder a SpoiledBrat  item, this product is reserved especially for you. Your credit card is charged when you place your order, and SpoiledBrat delivers your order as soon as it arrives to our store. All of our delivery dates are approximate, because manufacturers regulate this date according to their production schedules. We have no control over their production schedules or inventory. SpoiledBrat will refund your credit card if we cannot fulfil your preorder. If you cancel your order for any reason, we will happily offer you online store credit good for any SpoiledBrat item.

Please note: Your card will be charged at the point of purchase and the item will be dispatched within 24 hours of arriving in store.

We offer high demand items on a pre-order basis so customers wishing to purchase such sought after items, can secure their purchase. Pre-Order means that the item is paid for at the point of order and prior to the item arriving in-store.

All pre-order items are clearly marked throughout the site. We will always advise an expected delivery date on each item although, we do ask you to allow 2 weeks either side of this date to allow for unforeseen circumstances, such as shipping delays.

• Miscellaneous

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

ANY online card not present fraud (CNP) or identity theft will be reported to the police.

All fraudulent transactions, will be investigated in full (including declined transactions). All will be passed to the police & all details will be given to the police; phone number, address etc. We will press charges on anyone who carries out fradulent card payments on our site and will look to pursue for damages.

Authorisation of a transaction by whatever method does NOT guarantee payment. Authorisation will only check the availability of funds and that at the time of the transaction, the card has NOT been reported lost or stolen. Additional checks will be made, as appropriate before we release any goods.

Spoiled Brat may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.

These terms and conditions shall apply when Spoiled Brat accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Spoiled Brat and you relating to your purchase. Spoiled Brat advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Spoiled Brat.

You are advised to read (and are responsible for reading) all information on this website fully.